Category: Perspective

What motivates you?

motivation trifecta-3

A little while ago I posted about the book Drive (Daniel Pink) and the ‘motivation trifecta’. The idea is that, in contrast to the (outdated) carrot-and-stick paradigm, we’re all catalysed by basic drives to achieve three things: autonomy (the desire for self-direction); mastery (the desire to keep getting better at something that matters to us); and purpose (the desire to connect to a greater and meaningful cause). In brief? We want to be good at something that has meaning for us, and to be allowed to get on with it.

There’s a great summary in the video below (adapted from a talk given by Daniel Pink at the RSA).

When it comes to work, I like to equate autonomy with being given a licence to operate. One of the (suite of) very appealing things that self-employment has brought is that I no longer need to navigate a host of red tape to get things implemented. Employers take note – if you spend time on recruiting the right staff, then let those people do their jobs without being micromanaged. Trust that they know how to consult on and mitigate any major risks, and let them ask for forgiveness for the minority of things that might go slightly wrong, rather than require them to ask for permission for the things that should be within their remit and control.

Outside of an organisational context, I like to think of the principle of autonomy in the context of the control you have over your life. Working with clients, I often introduce concepts relating to constructionism and narrative: becoming the author of your own story, rather than acting out or directing a script that someone else has created for you.

With mastery, the starting point is the flow state, where the challenges you’re faced with are aligned with your abilities so that you’re doing tasks that are neither too easy nor too difficult (aka ‘Goldilocks tasks’). It’s the space where peak experiences live: where you lose track of time because you’re so in the moment; where you’re absorbed in what feels effortless and thoroughly enjoyable; where you’re using your learned and innate skills and abilities, everything is going well, and you know you’re going to be successful.

You flow in the moment, but mastery emerges over a much longer period – months, years, decades. Hence Pink’s first law of mastery: mastery is a pain. Grit isn’t the easiest thing to learn, but it’s a vital companion to talent.

The second law of mastery is mastery is a mindset. If you’re not familiar with Carol Dweck’s work on the importance of cultivating a growth mindset, it’s definitely worth taking a look at. Building on the first law, the growth mindset says that innate talent, intelligence and ability is just the starting point, and needs to be augmented and developed through learning and effort. Believe that you can, work for it, and success is within your grasp.

My favourite’s the last law, though: mastery is an asymptote.

This one’s for all you perfectionists out there. Just like an asymptote, mastery is something that you’ll approach, but never quite reach. So reach for it, if you will, but gain your joy from the pursuit and don’t get discouraged when it eludes you.

Finally, on the question of purpose: what meaning do you seek, and what purpose does your work fulfil? If your core values aren’t met by your work, are they aligned with something you are pursuing elsewhere in your life? Do you know how your work contributes to a larger cause (and do you care about that cause)? If you’re yearning for something, to do what you do in the service of something larger than yourself – go and find out what that something is. And then go get it. Life is too short to keep thinking you should be doing something worthwhile, yet not doing anything about it.

What are your thoughts? Do you agree with Pink’s motivational trifecta?

– Written by Natalie Snodgrass Tan, Quiet Space Ltd

The power of positivity

IMG_7257The power of visualisation and deciding to be positive. I received lovely feedback from some clients a couple of weeks ago who said that they found me very energising to be around! I do find that positive energy is infectious – not just for those around you but for yourself. It is possible to decide to be happy. There are lots of things we can’t control, but we are certainly in control of how we choose to react and relate to the world. Decide to be positive, and you start to attract positivity.

Photo: Photo: From “How to Fail at Almost Everything and Still Win Big”, Scott Adams

– Written by Natalie Snodgrass Tan, Quiet Space Ltd

Career: Capitalising on chaos?

expectation vs reality-3

We talked about the chaos (Pryor and Bright) and planned happenstance (Krumboltz) theories of career at Quiet Space’s inaugural career reinvention day last Saturday. Only briefly, because career development theories aren’t really the best thing for a post-lunch slump (unless you are a geek like me).

I quite like chaos as a conceptual backbone to careers theory. In a nutshell, the chaos view of careers says that you and I are complex systems who are subject to complex influences and chance events. It’s all about unpredictability and non-linear, continual change. Planned Happenstance similarly embraces the idea of serendipity and being open to uncertainty, maximising your ability to capitalise on unforeseen opportunities when they happen in your life.   

More traditional theories of career development typically invoke some sense that career can be logically planned and the plan then followed. In contrast, chaos and happenstance shift the perspective from prediction and control to saying that indecision and not knowing are in fact part and parcel of living well within our complex and changing reality.

This is not to say that life is random. Instead you might like to think of life, and career, as a fractal… starfish.

fractal-starfish

I like fractals. They’re infinitely complex systems created by the recursion of a simple process over in an ongoing feedback loop. As an analogy for life, I think the fractal starfish is pretty spot-on – daily life can be so simple, yet so complex and beautiful. Just like the emergence of a fractal, life isn’t predictable, but needs to be understood in the context of the multiple possible and interconnected outcomes of a dynamic process in a complex system.

Growing up, I wanted to be an archaeologist, psychologist, astronaut, teacher. Aspirations directed me into triple science before I funnelled myself into the arts and social sciences, via a college that I only went to because the other one I liked was too far away and I didn’t want to go to the same college as my overachieving elder sibling. A scholarship scheme that I discovered by chance gave me one of two coveted full overseas university scholarships throughout the duration of my degree, before the Asian financial crisis prompted me to stay in the UK for graduate study and my first job. I found myself in University administration after an initial research post, simply because I wanted a permanent fixed-term contract. They were recruiting for two possible jobs via the same interview process and I secured the one that would eventually prove to give me greater visibility and profile, because of a hunch from the hiring interviewer about best fit. Between 2004 and 2017 I found myself in four different jobs, all internal moves (none of which I was interviewed for), chiefly due to the right connections and being in the right place at the right time. In 2016 I had a mental health crisis that had been brewing for a while, which I can link directly to seizing hold of the day and taking the plunge to launch a new career in coaching in 2017. And I feel like I’m finally where I want to be. Will what I’m planning right now materialise the way I’m currently envisioning? Probably not. I don’t know what’s going to happen, but I’m making the most of the journey, always focusing on continual learning and growing, and being comfortable with not knowing.

Both the chaos and happenstance theories of career talk about the kind of skills that we can develop to allow ourselves to best take advantage of those unexpected opportunities when they come our way. In brief, these are:

  • Curiosity – has an appetite for learning and for seeking out new knowledge and experiences
  • Persistence – tenacious; not easily discouraged or daunted by failure
  • Flexibility – adaptable and open to change; able to cope with the unfamiliar or unexpected
  • Optimism – has a positive mindset and is able to take the best out of situations
  • Risk – has a healthy and confident attitude towards the management of risk
  • Strategy – is able to plan ways to improve their ability to influence and capitalise on chance events
  • Efficacy – has confidence in their ability to take control of their own life and the belief that luck and circumstances need not determine their destiny
  • Luckiness – believes or expects to be lucky.

If you look back at your own career, how much of it would you say has occurred by planning and design? And how much by circumstance, accident or sheer luck? Did you find your way to where you are now having planned for it? Could you have predicted what factors would have underpinned your future career decisions? Do you have regrets about any decisions you’ve made, or do you take the view that each choice you’ve made, though you didn’t know it at the time, has led you inexorably to where you are?

– Written by Natalie Snodgrass Tan, Quiet Space Ltd

A curated collection of books

Book recommendations

Someone asked me today what books I like. So here’s a (curated non-fiction) list. They’re thought-provoking, often funny, and are all worth a read.

In no particular order:
1) A Sense of Direction – Gideon Lewis-Kraus
2) The Pilgrimage – Paulo Coelho
3) The Examined Life – Stephen Grosz
4) Drive – Daniel Pink
5) Happiness – Will Ferguson
6) Quiet – Susan Cain
7) Stand Firm – Svend Brinkmann
8) Not Knowing – Steven D’Souza and Diana Renner
9) The Subtle Art of Not Giving a F*ck – Mark Manson

Have you read any of them? If you didn’t like them as much as I do, tell me why!

– Written by Natalie Snodgrass Tan, Quiet Space Ltd

Make your own happiness

Happy International Happiness Day everyone. There’s one photo here for the hopeful and optimistic, and one for the cynics among you, courtesy of Modern Toss (that’s most of the people I know, then).

The serious message: don’t expect things or others to give you happiness. You’ve got to create your own. You, and only you, are responsible for your happiness.

– Written by Natalie Snodgrass Tan, Quiet Space Ltd

Be nice – or leave

Be nice or leave

This made me laugh today, but there’s a serious message in it. You know what? Being polite and respectful is free. Don’t put up with people treating you like your feelings don’t matter. Choose the ones who value you and show the others the door.

– Written by Natalie Snodgrass Tan, Quiet Space Ltd

Returning to work after a career break

International Women's Day 2018

In a week encompassing International Women’s Day and Mothering Sunday, I’ve been thinking about women’s careers in the context of gender inequality – glass ceilings, the gender pay gap, harassment, societal expectations and conditioned expectations of self. I don’t want to get too political today though, so maybe gender inequality is a topic for some other time. What I did want to write about was my perspective on the impact that motherhood has on your career, particularly with your first child or when you’ve taken an extended career break to raise your family (still a disproportionately female endeavour, but yes, politics…).

In the course of my coaching career, as well as in previous management roles, I’ve worked a great deal with women who have taken time out of the office for family reasons. One thing is clear, whether you’ve had nine months of maternity leave with your first child, or a fifteen-year career break to raise three children, returning to the world of work can be hugely daunting, both in the prospect of return and in the actual transition.   

The challenges vary from person to person, of course, but I think there is nonetheless a great deal of commonality in the experience. If you’re returning from maternity leave, fatigue and overload are often front and centre – quite apart from horrific sleep deprivation (and the concomitant caffeine dependency) if you’ve been battling with a child who clearly hasn’t read the sleep manuals, you might still be coming to terms with a new physical and psychological identity in which the person you once knew has gone AWOL, replaced by someone who’s mostly forgotten how to have a proper adult conversation and whose life for most of the past year has mainly consisted of attempting to get out of the house before you’re due back home and trying to drink a cup of tea that hasn’t been microwaved at least twice (although you do now have new skills that include being able to switch off lights with your toes and work a variety of household gadgets with your elbow).

And when you return, everything is simultaneously familiar and foreign (all the more  so if, like me, you decided to get a new job while you were on leave – you know, because you are slightly masochistic). Your sleep deprivation is magnified from the exhaustion of being back in the work environment and absorbing new information in addition to re-learning all the things you forgot while you were away. Plus you’ve still got all your responsibilities at home, juggling kids’ schedules alongside keeping the household ticking over and in a vaguely clean, fed and organised state, and bearing the mental load of remembering everything on that burgeoning task list. You think you’re failing at everything because you still expect yourself to be able to perform the way you did before life changed and now you are neither a good employee (because you can no longer work all hours) nor a good mother (having left the baby wailing at nursery), or indeed a good wife/partner (because you are almost exclusively a mother and have somewhat forgotten how to be yourself). And then when you’re finally up to speed at work again – maybe, just maybe, you find yourself fretting about no longer having the focus or ambition you once had.

If you’ve been out of the workforce for a matter of years rather than months, lack of confidence and the issue of identity can feel like even more of an insurmountable barrier. The gap in your work history can feel like an ending, and your professional self a distant memory. Because you’re firmly rooted in a different world, going back is about something larger than a ‘return’ – it necessitates a re-invention. Perhaps you don’t want to go back to your previous sector or industry, or discover you’re going to need further education and retraining to get anywhere. Then the big questions start. Who are you now? Who do you want to be? What are you interested in (that will pay you)? What do you actually want out of a career? Where do you start? How do you get from now to where you want to be? Are you even going to be able to get a job? Do you have any currently marketable skills? Are you going to fall flat on your face?

It doesn’t matter how long you’ve been away for; the time will have changed you. Your priorities, values, interests and skillsets are likely to have shifted, and with them possibly also what you might want from your career. Sometimes a career change isn’t what you want, but is nonetheless going to be enforced due to childcare issues or the lack of a sufficiently supportive or flexible work environment. More often than not, however, many women come to a realisation that they themselves want to make a change that will fit their new circumstances or desires more closely. But this doesn’t mean that your career has no future. Take note: your career doesn’t have to stop because you’re now a parent and might want to move to part-time or flexible hours, or to a job that fits more easily around family.  

Where do you go from here? There are a few things worth reflecting on, I think.

The first is that you probably have more going for you than you might realise even if you’ve been out of the work world for years. Coordinating three children and a household? Administration, organisation and budgeting, not to mention creativity and the ability to pull things out of a hat at the last minute (World Book Day, I’m looking at you). Volunteering with the PTA? Tact, teamwork and negotiation. You get the idea. I don’t say this to be flippant; the important point here is about recognising transferable skills and being able to present them in a way that’s relevant to potential employers.

The second is giving yourself time and permission to ease back in, because it often takes at least 3-6 months to properly get to grips with the big change in your routine and to start feeling like you know what you’re doing. In any job the learning curve can last for a year or more. Don’t expect, after just two weeks on the job, to be back at the level you were. Be kind to yourself.

Thirdly, I think there are always compromises. Can you have it all? Personally, I think that every choice you make about how to spend your time means a choice to not focus on something else. But that also means that you don’t need to feel guilty if you’re not keeping all the balls in the air 100% of the time. Some things will give. And that’s ok.

And the final point? You don’t need to do it alone. If you’re currently planning a return from maternity leave or a long career break and this article has struck a chord with you, get in touch to see how return to work coaching can help you make the transition back into the working world with confidence. Take a look too at the upcoming Career Reinvention Day for a perfect kickstart.

To your success.

– Written by Natalie Snodgrass Tan, Quiet Space Ltd

Bridges

Jephson Gardens bridge

I love everything about bridges. The architecture, the view, stopping to watch the world go by around you, the feel when they sway slightly under your feet, and the way they mark entry to a different part of the world. What does this have to do with coaching? I love the way they are a meeting place; a possibility for change; a metaphor for journey and connection. Bridging the gap. Crossing the bridge. Water under the bridge. Are you building or burning bridges?

– Written by Natalie Snodgrass Tan, Quiet Space Ltd

Celebrate the small things

I Love You banner
I’ve had a lot of conversations this week about celebrating the little things, remembering to pause in the moment and understanding that you have the power to define achievement within your parameters and on your terms. Happiness is a choice.

What are you celebrating today? I’m giving thanks for this winter wonderland and for the love of my two beautiful children (in this photo: a little love message from my eldest.)

Have a wonderful weekend.

– Written by Natalie Snodgrass Tan, Quiet Space Ltd